Our clients are usually the best or most successful in their field and wish to stay that way.

CUSTOMER PROFILE

- Hotels
- Conference venues
- Contract caterers
- Restaurants
- Call centres
- Contact centres
- Central reservation offices
- Training centres
- Companies who are committed to improving service standards
- YOU!

OUR PORTFOLIO

The Compass Group
Exclusive Hotels
Hilton International
Intercontinental Hotel Group
Morgans Hotel Group
Regus Group
Searcy
Chelsea Village Hotel
The Carnegie Club at Skibo Castle
Dukes Hotel
The Egerton House Hotel
The Franklin Hotel
Great Eastern Hotel
The Grove
Hotel Athenaeum Intercontinental, Athens
Mannings Heath Golf Club
Manor House Hotel and Golf Club
The Spa at Pennyhill Park
Sanderson
St Martins Lane

Our service is ideal for any business or organisation that relies on good customer service or sells products or services over the phone or via a website. Our programmes and reports are tailor made for each customer and are therefore designed with their needs, company standards, customer profile and industry in mind.

Why not find out what our customers say about us