“We have been using ITS Incognito for many years and find their work invaluable for monitoring service standards within our team. The enquiries are tailored to our own standards so reflect the demands placed on my Event Managers. The feedback forms are detailed, informative and the criticisms are constructive; I feel that ITS Incognito know my staff members and care about their progression. Listening to the calls with my team inspires confidence and pride in their selling techniques and encourages them to strive to improve.”

Sarah Dann - Private Dining and Events Manager
ANdAZ Hotel, London

[1] [2] [3] [4] [5] [6] [7]Next